The whole guest journey, one platform
Grand Hotel
online
Hi James 👋
Thanks for choosing to stay with Grand Hotel! We're looking forward to hosting you.
Your stay is confirmed for 12 to 15 June. If you need anything before you arrive, just reply here.
3:55 PM
Grand Hotel
online
Hi James, feel free to pre-book room service, spa and activities before you arrive, and let us know your room preferences.
It only takes a minute and helps us tailor everything to you.
3:55 PM
Grand Hotel
online
Welcome, James! 👋
We can't wait to host you. Check-in is from 14:00, and you'll find us at 12 Ocean View Ave, Cape Town.
Safe travels, and reach out any time if you need anything before you arrive.
3:55 PM
Grand Hotel
online
Hi James, ready to skip the front desk? 🗝️
Complete your online check-in before you arrive and head straight to your room.
3:55 PM
AI Concierge
AI Concierge · online
The spa is open until 21:00 tonight. Would you like me to book you a treatment?
3:55 PM
Grand Hotel
online
Hi James, enjoying your stay? 🌿
As a treat, here's 20% off any spa treatment during your stay. Unwind with a relaxing massage or one of our signature therapies.
3:55 PM
Grand Hotel
online
Safe travels, James! 🧳
Check-out is by 11:00. Need a late check-out or a ride to the airport? Just tap below and we'll sort it out for you.
3:55 PM
Grand Hotel
online
Thanks for staying with us, James! 💚
We hope you had a wonderful time. If you have a moment, we'd love a quick review, it really helps us.
3:55 PM
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